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Return and Refund Policy

📄 Return and Refund Policy – azizcard.com
Last Updated: Aug 14, 2025

At AzizCard, owned and operated by Azizbaba LLC, we sell only digital products delivered electronically. We are committed to maintaining transparency and ensuring customer satisfaction. Please read our return and refund policy carefully.

1) Delivery and Shipping

  • All our products are digital and are delivered directly to the customer’s registered email address.

  • No physical shipping is required, and no shipping fees apply.

2) Return and Refund Conditions

  • Once a digital product (such as a license key or activation code) is delivered, it cannot be returned or refunded unless it is defective or does not function as described.

  • We do not accept returns due to buyer’s remorse or incorrect purchases.

  • If the product is defective, the customer must contact us within 7 days of delivery and provide clear evidence of the issue.

  • Once the problem is verified, a replacement will be issued or a refund will be processed, depending on the case.

3) Market and Currency Information

We currently serve three markets:

  • Saudi Market – Prices and refunds in Saudi Riyal (SAR)

  • Egyptian Market – Prices and refunds in Egyptian Pound (EGP)

  • Global Market – Prices and refunds in US Dollars (USD)

In case of a refund, the amount will be returned in the same currency used during purchase.

4) Contact and Support

If you experience any issues with your purchase, please contact our support team immediately. We are here to help and ensure you have the best experience possible.
📧 support@azizcard.com